We Look Forward to Serving You!

Your appointment is requested! We will call you to confirm your booking details before your visit.

Need emergency help? Call right away.

Customer Portal

Log in or create an account at the Customer Portal. Pay bills online, download invoices, check membership status, and more.

What to Expect from Your Appointment:

When you book with Reliant Plumbing, you’re in good hands. Here’s what you can expect every step of the way:

1. Appointment Confirmation

Once you book online, we’ll call and text to confirm. Before the visit, we’ll speak with you to match your plumbing issue with the right technician.

Please note that we cannot send a technician until we speak with you to confirm details.

2. Text When We're on the Way

Your technician will send a message when they’re en route—so there’s no guessing or waiting around. You’ll even get a photo for easy identification.

3. Upfront & Transparent Estimates

Our plumbers arrive in uniform, treat your home with respect, and carry the necessary tools to get the job done right—often the same day. After diagnosing the issue, your technician will walk you through the problem and provide a clear, honest estimate before any work begins.

4. Licensed, Professional Service

Once you approve an estimate, our team will schedule the repair or installation. For bigger or very specialized projects, such as trenchless pipe repair, our team may schedule the completion of work in a second appointment later that day or at your schedule's convenience.

5. No Pressure, Just Solutions

We’ll give you all your options and answer your questions—no pushy sales tactics, ever. You choose what works best for your home and budget. If you are interested in financing options at Reliant Plumbing, ask your technician for options.

6. Follow-Up Support

After the job is complete, we’re still here for you. From warranties to maintenance reminders, Reliant Plumbing is your long-term plumbing partner.

Policies

Service Fee Policy:

In celebration of our 10 year anniversary, we are waiving our normal residential service fee and offering free estimates to residential customers. This applies during regular weekday operations. A service fee may apply for weekend or after hours emergency appointments.

Commercial customers will be charged a service fee with their initial appointment to cover administrative expenses and any other expenses associated with the service appointment. This service fee will be waived upon the completion of any work.

Cancellation Policy:

Clients who cancel their job will be levied a 15% cancellation fee. This fee covers administrative expenses, restocking fees, and any other incurred expenses associated with the cancellation process. If a down payment was made, we will deduct 15% and the service fee before issuing a refund. Clients are free to cancel at any point, provided work has not already commenced. By engaging our services, clients agree to adhere to this policy.

A no-call, no-show fee of $39 may apply in some circumstances.

Service Area Map

Best Plumbers in Austin, San Antonio, Waco, and Dallas

Reliant Plumbing proudly serves the heart of Texas, offering top-tier plumbing services to residents in Austin, San Antonio, Waco, Dallas, and all nearby areas. Our skilled plumbers are just a call away, no matter where you are in these thriving communities.

Hours

Available 24/7

At Reliant Plumbing, we understand that plumbing emergencies can happen anytime, day or night. That's why we proudly offer 24-hour service, including nights and weekends. Our dedicated team of licensed professionals is always ready to assist you, no matter the time of day. Whether it's a burst pipe, a clogged drain, or any other plumbing issue, you can count on us to be there for you. Our round-the-clock availability ensures that you never have to wait for essential plumbing repairs or maintenance. Contact us any time, day or night, and experience the reliable service that sets us apart.

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